Terms & Conditions

Welcome to Nephot. These Terms and Conditions govern your use of the Nephot website and your purchase of products and services through our online store. By accessing or using nephot.com, you agree to comply with these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

Definitions

In these Terms and Conditions:

  • “Nephot,” “we,” “us,” or “our” refers to Nephot and its website and services.

  • “You,” “your,” or “customer” refers to the person accessing our website or purchasing products from Nephot.

  • “Website” refers to nephot.com and its related pages and services.

  • “Products” refers to the goods and other items offered for sale through our website.

These Terms and Conditions, together with our applicable policies, govern your use of the website and your purchases from Nephot.

Using Our Website

You agree to use the Nephot website only for lawful purposes and in a manner that does not:

  • Violate any applicable law or regulation

  • Infringe the rights of Nephot or any third party

  • Interfere with the operation or security of the website

  • Attempt to gain unauthorized access to our systems or accounts

  • Introduce malicious software, code, or other harmful material

  • Misuse the website, products, services, or account features

We may restrict or suspend access to the website where reasonably necessary to protect our website, customers, business, or systems.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate and up to date.

However, product colors, appearance, packaging, specifications, and other details may vary slightly from the images or descriptions shown online.

Product availability may change without notice. We reserve the right to correct errors, update product information, or discontinue products when necessary.

Prices and Payments

Product prices are displayed on the Nephot website and may change from time to time.

We offer payment methods displayed or otherwise made available during the checkout process, which may include Cash on Delivery, eSewa, Khalti, and bank transfer, where applicable.

You are responsible for providing accurate information required to complete your order and payment.

Orders and Order Acceptance

Placing an order through our website constitutes a request to purchase the selected products. An order may be subject to product availability, payment verification, delivery considerations, and other applicable requirements.

We may cancel or decline an order where necessary, including where:

  • A product is unavailable or out of stock

  • There is an error in product information or pricing

  • Payment cannot be verified or completed

  • We are unable to fulfill the order

  • We identify suspected fraudulent or unauthorized activity

If we cancel an order after payment has been received, we will handle any applicable refund according to our refund procedures and the payment method used.

Shipping and Delivery

Nephot provides delivery services within Nepal, subject to product availability and delivery coverage.

Delivery times may vary depending on the customer’s location, product availability, order processing, weather, transportation conditions, courier operations, and other circumstances.

We provide available order and delivery updates through applicable channels, which may include SMS, email, and account notifications.

For more information about delivery and order tracking, please refer to the relevant information provided on our website or contact our support team.

Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our Refund and Returns Policy.

Eligibility may depend on the product, its condition, the reason for the request, and the applicable return period.

Customers should review the return policy before sending a product back and contact Nephot when assistance is required.

Intellectual Property

Unless otherwise stated, the content available on the Nephot website, including text, graphics, logos, images, product information, designs, and other materials, is owned by or licensed to Nephot and is protected by applicable intellectual property laws.

You may access and use website content for your personal, non-commercial shopping purposes.

You must not, without our prior written permission:

  • Republish substantial portions of Nephot content

  • Copy or reproduce website content for commercial purposes

  • Sell, rent, or sublicense Nephot content

  • Redistribute or commercially exploit our website materials

  • Use the Nephot name, logo, or other protected materials in a way that suggests unauthorized affiliation or endorsement

User-Submitted Content

If the Nephot website allows customers to submit reviews, comments, feedback, images, or other content, you are responsible for ensuring that your submissions are lawful and do not infringe the rights of others.

You must not submit content that is:

  • Defamatory, abusive, threatening, or offensive

  • Fraudulent or misleading

  • Illegal or harmful

  • Infringing of copyright, trademark, privacy, or other rights

  • Used to promote unauthorized commercial activity or unlawful conduct

By submitting content to Nephot, you grant us permission to use, reproduce, display, or edit that content as reasonably necessary to operate and promote our website and services, subject to applicable law and our Privacy Policy.

We may remove or restrict user-submitted content that violates these Terms and Conditions or applicable requirements.

Links to Third-Party Websites

Our website may contain links to third-party websites or services. These links may be provided for convenience or additional information.

Nephot does not necessarily control or endorse third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.

You should review the terms and privacy policies of third-party websites before using them.

Privacy

Your use of the Nephot website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Website Availability

We aim to keep the Nephot website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

We may temporarily suspend, modify, or restrict access to parts of the website for maintenance, updates, security, technical reasons, or other operational requirements.

Accuracy of Information

We make reasonable efforts to maintain accurate information on our website. However, errors or omissions may occasionally occur.

We reserve the right to correct errors, update information, change product details, or modify prices and availability without prior notice where appropriate.

Limitation of Liability

To the maximum extent permitted by applicable law, Nephot will not be responsible for losses or damages arising from circumstances beyond our reasonable control or from your misuse of the website.

Nothing in these Terms and Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Changes to These Terms

Nephot may update these Terms and Conditions from time to time to reflect changes to our website, services, business practices, or applicable requirements.

Any updated version will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

Contact Us

If you have questions about these Terms and Conditions, our products, orders, or services, please contact us at nephotonline@gmail.com or 9809527885.

Last updated: 2026-08-11